HOW TO WRITE STAFF PROFILES?
There are many benefits to having staff profiles on your website:
- Meet Our Team is one of the most popular web pages on a medical site
- Allows your patients to see and make a more personal connection with staff
- Show the skill expertise and credentials of your team to customers
- Presents the human side of your business with a real human face. Customers are more friendly and less sterile and hostile to a person if they can see they have a face.
- Helps make your staff feel valued and more connected to your practice
Get each staff person to write their own profile:
- Must be written in the third person like a short biography
- Provide a list of questions to help staff write their profile
- Set a maximum word limit for each staff persons profile
- It's best if the profiles are similar in length
- Give staff time to think about, research and write a great profile
Provide your staff with a list of questions to consider when they’re writing their profile. Typical questions may include:
- When did you join the company?
- What’s your day-to-day role?
- What is your passion relating to your career and current role?
- What credentials and skills do you have related to your career?
- Is there something about your personal life you’d like to include: Eg. how do you relax when you’re not at work, hobbies, kids, loves to travel, loves pets, etc.
Include a professional photo of each staff member:
- If your staff already have professional photos you can use those.
- Consider getting a photographer in for a few hundred dollars to take professional profile shots. If you use a professional, make sure you take the opportunity to get a group shot, reception shot, building, action shots with staff working.
- Decide on a theme for your staff photos. So the photos all have a unified look, decide up front what you want to convey; natural, relaxed, happy, fun, professional, confident, experienced, quirky, creative, etc.
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